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Shipping Policy

Last Updated on: May 10, 2026

 

1. Local Pickup (Moorefield, ON)

Most of our farm products—including fresh bouquets, honey, eggs, and skincare—are available for Local Pickup only. We do not offer shipping for these items due to their perishable or fragile nature.

  • Pickup Location: 7448 Wellington County Rd 11, Moorefield, ON N0G 2K0.

  • Scheduling: For bouquet subscriptions and pre-ordered goods, please adhere to the designated pickup dates and times selected at checkout.

  • Procedure: When you arrive, please follow the signage for the farm stand. Have your order confirmation email ready (digital or printed).

  • Missed Pickups: Perishable items (flowers and eggs) cannot be held past their scheduled window. Please refer to our Return Policy regarding missed pickups.​

 

2. Dahlia Tuber Shipping

Dahlia tubers are the only products eligible for shipping.

  • Shipping Destination: We ship exclusively within Canada. We cannot ship to the USA or internationally due to agricultural regulations.

  • Shipping Timeline: To ensure the safety of live plant material, tubers are shipped only when weather conditions are consistently above freezing (typically late April through May). We ship orders in the order they were received.

  • Carrier: We ship via Canada Post or UPS. You will receive a tracking number via email once your order has been dispatched.

  • Combined Shipping: We make every effort to combine multiple tuber orders placed by the same customer, but we cannot guarantee this during peak shipping season.​

 

3. Shipping Rates

Shipping rates for dahlia tubers are calculated at checkout based on weight and destination. We offer:​

  • Expedited Options: Available at an additional cost if selected at checkout.​

 

4. Order Tracking & Delivery

Once your tubers leave our farm, the carrier is responsible for delivery. Summer Rain Farm is not responsible for:

  • Delays caused by the carrier.

  • Theft or loss after the package has been marked as "Delivered."

  • Damage caused by packages being left outside in extreme heat or cold after delivery. Please track your package closely and bring it indoors immediately upon arrival.​

 

5. Incorrect Addresses

It is the customer's responsibility to provide a correct and complete shipping address. If a package is returned to us due to an incorrect address, the customer will be responsible for the cost of re-shipping.

6. Contact Us

For questions regarding an existing shipment or to coordinate a pickup, please contact:
Michelle Busse
Email: michelle@summerrainfarm.com

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